If you can’t open Store app in Windows 10 and running App troubleshooter reports unresolved ‘Windows Store cache may be damaged‘. Don’t worry, because I discovered a few methods to reset the cache for Windows Store. Now let’s fix it manually in this article.
‘Windows Store Cache May Be Damaged’ In Windows 10 – How To Fix
Solution 1: Clear and Reset Windows Store In Windows 8/8.1/10
The way is a very simple and easy. You just run WSReset.exe application. To do that, follow these steps:
Step 1. First of all, you navigate to C:\Windows\System32 ( You can press Windows Key + R, type C:\Windows\System32 and click OK)
Note: The C drive is the default installation location for Windows
Step 2. In System32 folder, you need to locate WSReset.exe application. Then you right-click on it and choose Run as administrator.
Step 3. When User Account Control dialog box appears, you click Yes button. The WSReset.exe application will automatically reset Windows Store without affecting your settings and installed apps.
Step 4. Please wait until that reset operation completes, and Windows will automatically open Store app. Now you can install the apps or download fresh apps and see if it’s working like it should.
Solution 2: Using Altering Cache Folder In App Directory
Step 1. Press Windows Key + R and type C:\Users\<YOURUSERNAME>\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalState in the Run then hit Enter.
- The C drive is the default installation location for Windows
- AppData folder is hidden by default.
- <YOURUSERNAME> with your user account name.
Step 2. In the LocalState folder, you need to locate Cache folder, and rename it Cache.old. Then you create a new folder and name it Cache.
Note: If you don’t find Cache folder in the LocalState folder, you just create the empty new folder and name it Cache.
Step 3. Finally, you exit File Explorer and restart your computer. After restarting your computer, you re-try to run Windows Store Apps troubleshooter, you will see the issue has fixed as well.
Now you just restart your computer and then Store app will start normally working. You can also watch this video below to learn more fix “Windows Store Cache May Be Damaged In Windows 10” problem
These are two solutions that should definitely fix this error Windows Store Cache May Be Damaged in Windows 10. If you have any other Windows 10 related errors you can check for the solution in my Windows 10 tips section. Hope you enjoy it