Learn how to fix Windows Update Error 80070002 which appears when you install Windows update in Windows 10/8/7. Windows Update Error 80070002 is a fairly common Windows error, but it is not that difficult to fix it. If you are facing this problem, you can follow methods given below.
What is Windows Update error code 80070002?
Windows Update error 80070002 or 80070003 are common errors relevant to Windows update. When you are trying to install system updates in your Windows PC, you may face the message “Error(s) found: Code 80070002 Windows Update encountered an unknown problem“.
Windows Update error 80070002 is usually caused by time or date issue, file corruption or registry problem. This problem occurs when system update fails and the failure brings about data mismatch problem. Thus deletion of these corrupted files helps eliminate the error.
See also: Fix Windows Update Error 0x80096004
How to Fix Windows Update Error 80070002
Method 1: Check date and time settings
Incorrect time setting is one of the causes of Windows error code 0x80070002. So, you need to make sure that your computer’s clock synchronizes with an Internet time server. To do check settings of date and time, you can follow steps
Step 1. You open Date and Time from Control Panel. To do that, right-click at Start button > Control Panel (View by Large icons) > click Date and Time.
Step 2. When the Date and Time window opens, you click the Change date and time.
Step 3. Now you need to set correct date and time for your computer. Then click OK to save changes.
Step 4. Lastly, restart your computer and see check if the Windows update error 80070002 is resolved. If this method doesn’t work, go to method 2.
Method 2: Deleting temporary update files
If you get Windows Update error 80070002 because of failed system update process, which means some files in the Windows Update are missing. Hence, you should delete those files and try Windows update once again. To do that, follow these steps:
Step 1. Stop the Windows Update service
Before performing these steps, make sure that you are logged into Windows as an administrator.
1. You open Administrative Tools from Control Panel. To do that, right-click at Start button > Control Panel (View by Large icons) > click Administrative Tools.
2. When the pop-up windows, you double-click Service. If you are asked to provide administrator password or confirmation, type your password and provide confirmation.
3. In the right pane of the Service window, you look for Windows Update service then right-click it and select Stop. For Windows XP users, you need to find Automatic Updates, right-click it then click Stop.
Step 2. Delete corrupted update files in SoftwareDistribution folder
1. You navigate to C:\WINDOWS\SoftwareDistribution.
2. In the SoftwareDistribution folder, you rename the DataStore folder to Old_DataStore.
3. Next, rename the Download folder to Old_Download.
Note: If you are prompted for an administrator password or confirmation, type your password and give confirmation.
Step 3. Restart the Windows Update service
You follow operations in Step 1 (in Method 2) to look for Windows Update service. Now, you right-click it to click Start. Then you exit Service windows and Administrator Tools window.
Hope this tutorial should resolve the Windows update error 80070002 on your computer depending on the particular cause. However, it is only in very exceptional cases that the error can still persist. Your only way will be to perform the system restore and at the worst fresh installation of the operating system to remove various problems that may be causing the Windows error code 0x80070002. If you have any other Windows 10 related errors you can check for the solution in my Windows 10 tips section. Thank you for reading!